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KEY PERFORMANCE INDICATORS (KPI) OF ACTIVITY OF MUNICIPAL EMPLOYEES: PECULIARITIES, LEGAL FRAMEWORKS AND EXAMPLES OF CONSTRUCTION

Received: 15.02.2016 Published: 15.02.2016

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Abstract

Purpose. Development of a system of integrated assessment of the activities of municipal employees in the Sverdlovsk region and a model of its legal regulation using key performance indicators. Methods. Key performance indicators of municipal employees were analyzed in the framework of systemic and institutional approaches. The main methods of research are the method of comparative analysis, document analysis, the modeling method, methods of systematization and typology. Results and scientific novelty. The author developed a methodology and a system for a comprehensive assessment of the activities of municipal employees in the Sverdlovsk region, based on KPI, and a model of its legal regulation. Also, concrete examples of establishing criteria for the effectiveness of professional performance of municipal employees of local government bodies located territorially in the Sverdlovsk region for specific posts of the municipal service are presented.

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Для цитирования:

Ручкин А. Ключевые показатели эффективности (KPI) деятельности муниципальных служащих: особенности, правовые основы и примеры построения // Муниципалитет: экономика и управление. 2016. Т. 15, № 2. С. 54–65.

For citation:

Ручкин А. KEY PERFORMANCE INDICATORS (KPI) OF ACTIVITY OF MUNICIPAL EMPLOYEES: PECULIARITIES, LEGAL FRAMEWORKS AND EXAMPLES OF CONSTRUCTION // Municipality: Economics and Management. 2016. Vol. 15, no. 2. P. 54–65.

How to Cite

Ручкин А. KEY PERFORMANCE INDICATORS (KPI) OF ACTIVITY OF MUNICIPAL EMPLOYEES: PECULIARITIES, LEGAL FRAMEWORKS AND EXAMPLES OF CONSTRUCTION // Municipality: Economics and Management. 2016. Vol. 15, no. 2. P. 54–65.